Prices posted on the site, payments, and order invoices are in Euro .To help customers approximate the Euro value in their current currency, our site has a currency converter. The amount that will be charged to your credit card or Paypal account may vary as it is based on fluctuation exchange regimes and bank fee s. The FRANCIS & CO.SRL encourages customers to contact their bank to request detailed information about exchange rates and bank fees related to their transaction.
You can check the progress of your orders directly online by entering the reserved area and entering the ORDERS section. We would like to remind our customers that once confirmed and fulfilled, orders for items already available cannot be changed. Orders placed separately will be shipped separately.
Customers who sign up for our newsletter will receive updates on promotions and promo codes that can be placed in the shopping cart during the purchase process. Each code has a valid start and end date, and this time limit cannot be extended in any way. Promotional codes can be used in conjunction with vouchers and vouchers issued in case of open credits.
FORMS OF PAYMENT
The following forms of payment are accepted by FRANCIS & CO SRL:
Credit Card A t the time of purchase, customers enter their credit card details into a secure electronic banking system. M.B. F SRL Customer Service operators are in no way authorized to request or accept credit card numbers and/or validity details. Credit Card ChargesY if e xisting funds are sufficie nt to purchase and the bank details provided are valid, the transaction will be processed instantly. The credit card us ed will be charged at the time of purchase even in the event of a pre-order, although the shipment of these items takes place later in the season.
PayPal Payment Choose the PAYPAL payment method, the customer can pay directly through your Paypal account. SalvatoreSantoro reserves the right to ship the goods only to the address listed on the account verified by Paypal.
Orders placed monday through Friday by 11:30 a.m. will be processed on the same day. Orders placed on Friday afternoon, Saturday and Sunday will be processed on Monday. On average, delivery times on Italian territory do not exceed 24/48 h working, while on international territory no more than 3/5 working days.
SalvatoreSantoro.eu is not responsible for any delays due to customs operations or checks, or to causes of force major beyond our control.
Shipping costs vary by destination type and will be automatically calculated in the live cart.
The following list of including VAT costs:
ENGLISH – Orders less than the amount of 150 euros shipping will cost 7 euros, orders starting from 150 euros and up shipping is free.
EUROPA – 18.00 euros
OTHER COUNTRIES – 25.00 EUROS
If your order does not satisfy you you can return products as long as they are new and not used, with the origin al cards. The return practice can be opened no later than 14 days after delivery by sending an email to our customer service (firstname.lastname@example.org) by writing the details of the order (order number or identification code o f the garment). Returned products must not have been washed, worn, or mod ified. Remember to try your underwear and costumes while wearing your under wear. The gearbox is not available so if you are interested in another size or model you will need to place a new order.
In Italy and Europe we return for free. Outside of these areas the cost of the withdrawal is 30.00 euros and will be deducted from your refund.
A refund is credited within 35 business days. Genera lly, the time required does not exceed 5/10 business days from the moment your return arrives at our warehouses.
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